Call Recording Upgrade – Searching by new Local Party User ID
With the Call Recording upgrade the Local Party UserID will change. This video will teach you how to search for call recordings using the new UserID as well as how to search for call recordings that...
View ArticleUC-One Firewall Rules and Policies
This guide is designed to provide firewall recommendations for settings and port openings. Evolve strides to provide the most ideal settings for the most common firewalls. However, knowing the exact...
View ArticleNew Feature Release for Call Center & Receptionist Web Clients
We are excited to announce that we will be enabling Instant Messaging and Presence (IM&P) on Receptionist & Call Center Agent and Supervisor Web Applications- for those that have the UC-One...
View ArticleSkype Communicator v22.2 End User Support (B, C, D Platforms)
Evolved Office: Skype Communicator (B, C, D Platforms) The Evolve Office Skype Communicator is a Broadsoft application designed for Skype for Business users. The application follows the UC-One...
View ArticleSkype Communicator v22.2 End User Support (A-Platform)
Evolved Office: Skype Communicator (A-Platform) The Evolve Office Skype Communicator is a Broadsoft application designed for Skype for Business users. The application follows the UC-One application...
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